- All sales final. No exchanges or repair accepted unless submitted with a repair merchandise authorization (RMA) number.
- All merchandise received without an RMA will be refused. NO EXCEPTIONS.
- All return merchandise will be charged a 20% restocking fee. No guarantee for broken glass, missing parts or color change and will be returned at the customer's expense.
- Merchandise that is damaged during shipping must be claimed by UPS.
- Absolutely no returns or exchanges after 7 days of invoice date. Shortages or any issues must be reported within 48 hours of receiving the goods. Claims made after 48 hours will be refused.
- Shipping and handling charges are not refundable for any reason.
For repair merchandise authorization (RMA) number or enquiries on our product lines and our reseller program, please register online or feel free to contact us by e-mail or phone.